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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Stevens

November 5, 2024

5  out of  5
rating by Greg Stevens
"I changed over to car insurance with State farm within the last 3 years, and it was a very thorough and competitive option. Then I spoke with Olivia and Megan about updating my policies to match what's going on with my professional and personal needs at this time, and she knocked it out of the park. Rafael is also always available too. I can't say enough about how great these people are in Richfield at Cassie's office. Thank you!!"
We responded:
"Thank you so much for trusting Rafael and State Farm with your insurance needs. We appreciate you!"
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Hunter Schwietz (Form First)

November 2, 2024

5  out of  5
rating by Hunter Schwietz (Form First)
"Customer service is always top notch!"
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Roger peterson

October 19, 2024

5  out of  5
rating by Roger peterson
"Cassie was so helpful finding us the right policy, even coming to our house to go over all of our options, we really appreciated her helpfulness and knowledge."
We responded:
"Thank you! We love visiting customers at their home to make the process easier. "
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Constance Moore

October 18, 2024

5  out of  5
rating by Constance Moore
"It had been a pleasure working with Jen at State Farm. She’s easy to work with and knowledgeable. I’m happy to be a customer!"
We responded:
"Happy to have you as a customer - Thank you!!"
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Elodie Njiossi

October 9, 2024

5  out of  5
rating by Elodie Njiossi
"I loved working with jen for my family life insurance and car insurance. Very understandable and patient. Work at your own paste find the best deals for her clients."
We responded:
"Thank you! We are so happy we could assist with your car insurance & life insurnace!"
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ron strabala

September 20, 2024

5  out of  5
rating by ron strabala
"Hey All, Happy Day! Amazing customer service! Cut my Liberty Mutual bill in half! Friendly, knowledgeable, and they answer the phone! The best! Thanx so much. Peace, Ron"
We responded:
"Thank you Ron! So happy you chose to switch to State Farm for your insurance. "
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Shelly Boss

September 10, 2024

5  out of  5
rating by Shelly Boss
"Brittany was wonderful to work with. Great agency and highly recommended!"
We responded:
"Thank you Shelly! We appreciate the feedback & the trust you have placed in our office. "
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Brody Honkanen

September 6, 2024

5  out of  5
rating by Brody Honkanen
"Cassie Sanetra - State Farm Insurance Agent has an amazing team, and Brittany was an absolute dream to work with! She was incredibly knowledgeable and responsive throughout the entire process. Brittany made herself available to answer all of our questions, providing honest and thoughtful recommendations. What I thought would be a daunting task—switching insurances—was made effortless thanks to her expertise. Not only did she make it a breeze, but she also saved us money by bundling our policies while getting us more coverage than we had before. Overall, a fantastic experience with a dedicated and friendly local team. Highly recommend!"
We responded:
"Thank you so much for this amazing feedback! We are so happy you chose to work with our office. Appreciate you!"
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Bradey Sullivan

August 29, 2024

5  out of  5
rating by Bradey Sullivan
"Our agent Brittany has been absolutely amazing to work with. Not only has she walked through every part of our coverage, but has helped us save a ton of money throughout the process. Communication has been wonderful, and I have recommended her to many people, and will continue to do so. Worth a shot to see if she can help you out as well."
We responded:
"Thank you Bradley! Appreciate the feedback and so happy you made the switch to our office. We live referrals and the trust you have in us!"
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Les Tberg

August 28, 2024

5  out of  5
rating by Les Tberg
"Megan is knowledgeable, personable and skillful. A joy to work with. Highly recommended!"
We responded:
"Thank you Les! So glad you have had a good experience working with Megan. "
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Jamie Hemberger

July 29, 2024

5  out of  5
rating by Jamie Hemberger
"Brittany knocked it out of the park. I couldn't be more pleased with the communication and quick turnaround she was able to provide."
We responded:
"Great feedback! We are so happy you had a good experience!"
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Andrea Robb

July 27, 2024

5  out of  5
rating by Andrea Robb
"After meeting Brittany Gabler and switching to State Farm, I urged my father to do the same. The customer service, personal attention and cost savings is second to none. We are so grateful for Cassie Sanetra and her entire team!"
We responded:
"Thank you for the review! We are so happy you chose State Farm and trusted us to refer your dad as well. "
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Kika Mendoza

June 27, 2024

5  out of  5
rating by Kika Mendoza
"Great customer service, helped with all my needs. It felt as they cared!"
We responded:
"Thank you! Happy we were able to help. "
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Becky S

June 27, 2024

5  out of  5
rating by Becky S
"I was in the market for new insurance and really wanted someone who lived nearby. I am so happy I met Jen, it's been a great experience. The move to new insurance has been an easy transition, I highly recommend Jen!!!"
We responded:
"Yay, we love this! So happy you made the switch for your insurance. Thank you!"
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Kiera Coonan

June 15, 2024

5  out of  5
rating by Kiera Coonan
"Brittany was great! So helpful!"
We responded:
"Thank you for the review! So glad Brittany was able to help you out. "
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John Swanson

June 7, 2024

5  out of  5
rating by John Swanson
"We had been with the same auto and home insurance company and agency for over 30 years. However, with rates changing, it was time to look elsewhere. We contacted Jen at the Cassie Sanetra Agency She was very prompt in getting back to us with an analysis of our current coverages, and a proposal for what State Farm could do for us. I had lots of questions, and she answered every one. She wasn’t pushy; she laid out options, and allowed us time to make our own decisions. And now we are with State Farm."
We responded:
"Thank you for the review and Welcome to State Farm! We are so happy to have you as a customer & appreciate your business. "
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Matt Giedd

June 6, 2024

5  out of  5
rating by Matt Giedd
"Jennifer Mastro was responsive, friendly and saved us $ switching from Liberty Mutual"
We responded:
"Wonderful! We love saving people money :) "
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Amanda Susan

June 6, 2024

5  out of  5
rating by Amanda Susan
"After reaching out to a few different agencies I found Cassie Sanetra Agency to stand out. Their response was most timely, Brittany was super helpful, patient and friendly. So far I am very satisfied with the service, policy features and pricing"
We responded:
"Great feedback! Thank you!"
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Mollie Lacy

June 6, 2024

5  out of  5
rating by Mollie Lacy
"I had a great experience with Brittany Gabler from Cassie Senetra's State Farm office. She took the time to thoroughly explain the whole quote that she sent us, learn what was important to us, and answer all the questions that we have about insurance. It is great to know that we have her in our corner no matter what happens to our home. She is professional, super knowledgeable, and very responsive. We are so glad to be working with her!"
We responded:
"Thank you for the review! We appreciate your business & trust in our Agency for your Home insurance. "
Profile photo of Rae Ganci Hammers

Rae Ganci Hammers

May 15, 2024

5  out of  5
rating by Rae Ganci Hammers
"First time homebuyer seeking homeowners insurance. Jennifer and Cassie were amazing. Not only did State Farm offer the best coverage at the best price, but Jen and Cassie answered all my (many) questions patiently and thoroughly. They went above and beyond to take care of us with humor and kindness during this busy and sometimes overwhelming transition. Highly recommend!"
We responded:
"Thank you! We are so excited for this big moment in your life with purchasing a home! Thank you for choosing State Farm & The Cassie Sanetra Agency. "
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Paul Scott

May 14, 2024

5  out of  5
rating by Paul Scott
"I've had a great experience working with Cassie's office. They are very knowledgeable, fast to get back to me with answers to my questions, and made this a very easy transition. I'm so happy to know I can reach out to them with anything regarding my policies as well as claim handling. Special call out the Brittany for all of your help"
We responded:
"Appreciate the review! Thank you for trusting us for your insurance needs. "
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Wendy Willasch

May 13, 2024

4  out of  5
rating by Wendy Willasch
"My agent quickly was able to help me find the best rate(s) for my home and auto."
We responded:
"Thank you Wendy! We appreciate you. "
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TheChosenOne

May 13, 2024

5  out of  5
rating by TheChosenOne
"I had a great experience with Jen and the Cassie Sanetra Agency! Jen was incredibly polite and made the process of getting insurance easy and fair. I felt well taken care of and appreciated the level of professionalism. I would highly recommend Jen and this office for all your insurance needs!"
We responded:
"Appreciate the review! So happy Jen was able to assist with your insurnace needs. "
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Karen Lundon

May 13, 2024

5  out of  5
rating by Karen Lundon
"Great experience with State Farm. I was impressed with Jen's professionalism and customer service. (And her humor) I would HIGHLY recommend this business. Cassie Sanertra's State Farm Team has saved me a ton of money on my home and car insurance!!! Thank you...Thank you....Thank you!"
We responded:
"Thank you for the 5 star review!"
Profile photo of Jenny Anderson

Jenny Anderson

May 6, 2024

5  out of  5
rating by Jenny Anderson
"Cassie was fantastic to work with in guiding me through determining my initial insurance needs for home, auto, and umbrella policies. When my original Drive Safe beacon was damaged in a car accident and needed replacement, she personally delivered a new one to my home. Her responses are always prompt and attentive to detail, and the process seamless. I highly recommend Cassie and her staff for anyone seeking high-quality assistance and support with your insurance."
We responded:
"Thank you Jenny! So happy to help and love doing home visits if needed :)"