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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Reichl

October 24, 2025

5  out of  5
rating by Stephen Reichl
"Best experience and service out there. Couldn’t be more pleased. We bought a new home in Mpls and decided to shop around for insurance to ten different companies. Brittany was courteous, fun, professional and efficient throughout the whole (least cumbersome) process. Thanks to the great service and very good rates, they have our home/autos/boats insurance business now. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and congratulations on your new home!"
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Senka Hadzic

October 23, 2025

5  out of  5
rating by Senka Hadzic
"Jessica at Cassie's agency has been so helpful and understanding of my insurance needs. She is a great listener and helped me find insurance options that work for my needs and budget. I am so grateful to have come across Cassie's agency and her team. They really are customer oriented and welcoming. I would highly recommend to anyone looking for a new agent."
We responded:
"Thank you for the review! We are so honored to be your State Farm Agent."
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Nandini Kumari

October 23, 2025

5  out of  5
rating by Nandini Kumari
"I have been buying insurance from this company from so long. They are the best ! All the employees are very helpful. Jennifer helped me a lot throughout the process. She is the best."
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Megan V

October 23, 2025

5  out of  5
rating by Megan V
"The team has been amazing!! Helped us save a ton and made us feel like family."
We responded:
"Thank you - Welcome to the State Farm family :)"
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Billy Jobst

October 22, 2025

5  out of  5
rating by Billy Jobst
"Down-to-earth people who understand everyday life and insurance. Jen got me insurance for $300 less than Progressive. Super easy to work with and one of the best teams I have ever worked with to get me exactly what I need and want. When she calls, she remembers my name, who I am, what I do for work, what I drive, and what toys are insured. If you are reading this, I highly recommend switching insurance companies to here. Since you are already looking, this is the spot."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Camille Horstmann

October 21, 2025

5  out of  5
rating by Camille Horstmann
"I love working with the Cassie Sanetra family! Everyone is so kind and personable. I’ve had plenty of call time with many of the team members and am continually pleased and grateful for the support and service I receive. Whether it’s a refund for locking my keys in the car or help with switching a title or policy, this team has it together!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stefanie Mannel

October 16, 2025

5  out of  5
rating by Stefanie Mannel
"Moving from California to Minnesota was not a straightforward transfer of my Statefarm policies. Jessica researched relentlessly to find as close to my preexisting policies. She stayed in touch with me and didn't leave me hanging which can be very frustrating. Her attention to detail, professionalism and knowledge is an asset to Cassie and her team. Moving forward my interactions with Ingi have been very favorable. Her easygoing personality and knowledge is much appreciated and a great feeling starting in Minnesota."
We responded:
"Welcome to Minnesota and Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor :)"
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Julie Evans

September 25, 2025

5  out of  5
rating by Julie Evans
"I am so IMPRESSED with Cassie Sanetra and her team. I was in a car accident and Olivia answered my call. She was understanding, kind, and extremely helpful. She listened me, answered all my questions, and made a lousy situation almost enjoyable!! I didn't just Feel like Olivia cared, I KNEW she did. Thank you Olivia and thank you Cassie-a great team is a true testament to a great business woman!"
We responded:
"We’re SO thankful for your feedback! It’s our pleasure to assist you during this not so fun time with a car accident. If there is anything else we can do to help, please let us know!"
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F Fg

September 10, 2025

5  out of  5
rating by F Fg
"Exelente atención por parte de la agente Maria Thomas, recomiendo contactar con ella para cualquier contratación o gestión de seguros State Farm. Gracias!!"
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Kayla Trites

September 3, 2025

5  out of  5
rating by Kayla Trites
"Working with Cassie and her team has been a breeze. They have all been so accommodating and helped us smoothly transition to Minnesota. 10/10 would recommend working with this fantastic team! :)"
We responded:
"We’re honored by your positive feedback! Welcome to Minnesota :)"
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Tim Uthmann

August 25, 2025

5  out of  5
rating by Tim Uthmann
"The team at Cassie Sanetra State Farm Insurance have been great! Over the past few years, they've helped arrange insurance for our home and cars, a rental property and more. They have looked for ways to mitigate costs and "right-size" our insurance. They've helped us navigate a complex storm damage claim. And always with warmth, professionalism and a good measure of laughter. Thanks, Jen, Jessica, Ingi, Brittany (and, of course, Cassie)!"
We responded:
"It’s our pleasure to assist you with your home, cars and rental property needs for insurance! We appreciate you!"
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Tracy Weier

August 20, 2025

5  out of  5
rating by Tracy Weier
"We recently made the move to State Farm and have been so impressed with the Cassie Sanetra office. The experience has been so easy to move all our policies with Jessica and when we had question Ingi was able to jump right in and help us quickly! Great choice for all our insurance needs. Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We are so happy to have you as a customer at the Cassie Sanetra Insurance Agency."
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Julie Kerekes

August 14, 2025

5  out of  5
rating by Julie Kerekes
"Great team, so easy to work with. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Candis Johnson

July 30, 2025

5  out of  5
rating by Candis Johnson
"Cassie and her team have always displayed an exemplary level of professionalism and customer care. Something that is, unfortunately missing in many of today's services industries. My many thanks to Ingi in the Customer Relations group for her patience, guidance and understanding through a very confusing process. Again, after decades of being my partner in all things insurance I am assured that they will always be there when needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dontcha know Whoopie pies

July 29, 2025

5  out of  5
rating by Dontcha know Whoopie pies
"If you are looking for insurance Cassie and her team display professionalism at the highest level bounding success to you! We do business insurance and you couldn’t pay us to switch anywhere! I think Cassie’s team is Amazing however Brittney brings these 5 stars to 10 because as an insurance agent she’s literally top notch in all aspects! Thank you so much Brittney for making things happen so fast! This State Farm I would recommend 150%. Good stuff State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your business insurance needs. We also think Brittany is pretty great :)"
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Maria Llapa

July 24, 2025

5  out of  5
rating by Maria Llapa
"Recommend Cassie , she’s super professional and friendly. Lots of knowledge and experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Greg Boone

July 22, 2025

5  out of  5
rating by Greg Boone
"As a new customer, my experience with State Farm Insurance has been excellent so far! I was referred to the Richfield State Farm Office by a friend as I was looking to bundle and transition my homeowners/auto insurance over from another carrier. Jen Mastro from the Richfield office was outstanding at determining my insurance needs while highlighting State Farm's various types/levels of service and providing price information that helped me determine what the best options were for myself and family. I will recommend the Richfield State Farm Office to any family and friends who are looking for a high quality level of service as well as great insurance coverage for themselves and their family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience getting your homeowners and auto insurance setup; your satisfaction is our top priority!"
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Shaunak Joshi

July 22, 2025

5  out of  5
rating by Shaunak Joshi
"Working with the Cassie Sanetra Agency was a great experience! Jessica made the entire process easy and stress-free by being very patient and helpful. She provided me with comprehensive answers to all of my inquiries and helped me choose the best course of action for my insurance needs. I heartily suggest this practice to anyone seeking personalized options."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service!"
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Robert Borsh

July 14, 2025

5  out of  5
rating by Robert Borsh
"This office has been very helpful with our establishing new policies for both home and auto since we are recent transplants to the twin cities area"
We responded:
"Thank you for reviewing our State Farm office! We are thrilled we could assist with your home & auto insurance needs."
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Isaiah Meyers

July 10, 2025

5  out of  5
rating by Isaiah Meyers
"Ingi was incredibly helpful and responsive she explained things fully and gave all available options to keep costs down. Appreciate all of her help!"
We responded:
"Thank you! We are glad that Ingi could assist with your insurance and be helpful to your needs."
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Chuck Gilbert

July 8, 2025

5  out of  5
rating by Chuck Gilbert
"Great service and very personal experience, provided clear information in a timely fashion, prompt to return calls and answered any questions I had. Would definitely recommend for your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ann Sattler

July 2, 2025

5  out of  5
rating by Ann Sattler
"I called at the last minute to get a quote for insurance before closing on a property and Jennifer M was so helpful and friendly, she made herself available outside of office hours and was so fun to talk to and work with, I could not have asked for a better experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service!"
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Cindy Jensen

June 29, 2025

5  out of  5
rating by Cindy Jensen
"I was a long-standing State Farm client and mistakenly decided to leave, thinking that I could receive cheaper rates with another highly publicized company. I have now rejoined State Farm with agent Cassie Sanetra, and she welcomed me back with open arms. Cassie is not only knowledgeable and professional, but she is also personable. My transition back to State Farm was seamless thanks to Cassie and her office staff. I highly recommend Cassie if you are looking for an excellent insurance agent or provider."
We responded:
"Thank you for the review! We are so happy you are back with State Farm and chose our agency to work with."
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Fabian Ruiz

June 29, 2025

5  out of  5
rating by Fabian Ruiz
"Buena atención"
We responded:
"Gracias! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Steven Virkus

June 17, 2025

5  out of  5
rating by Steven Virkus
"Cassie Sanertra is super easy to work with! She has Amazing energy and brings her “A” game every time! Very grateful~"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "