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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Thomas

February 17, 2026

5  out of  5
rating by Jeff Thomas
"I had been with the same insurance company for many years but this time around with my annual renewal date quickly approaching I decided to seek some outside quotes. Cassie and her assistant Olivia were very helpful and responsive and got me the information I needed to make a thoughtful and educated decision. They certainly exhibited the kind of customer service that I always hope for but which I have found to be less and less common these days."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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kevin kateley

February 11, 2026

5  out of  5
rating by kevin kateley
"Olivia was great help to me when i decided to switch insurance companies. She suggested a number of things to help keep my rates down and was helpful getting my insurance needs met. I Highly recommend calling Olivia an see for yourself."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Candy Klepsa

January 29, 2026

5  out of  5
rating by Candy Klepsa
"I was looking for a more reasonably priced insurance for my car and rent. Being I had a great experience with a recent claim from when someone who had State Farm had hit my car, I decided State Farm was a good option to check into. Turned out they were a better price option for me. I just got everything set up. So far I give them a 5 star."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Candy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassie Sanetra’s Team—we are always here to help! "
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Bill Klawitter

January 28, 2026

5  out of  5
rating by Bill Klawitter
"Prompt, professional courteous service. Saved me substantial money. Thanks."
We responded:
"Thank you for the fantastic review, Bill! We are always here to help with your insurance needs here in Richfield . "
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Holly Jo Anderson

January 27, 2026

5  out of  5
rating by Holly Jo Anderson
"I have work with Cassie Sanetra's team for several years. In total, State Farm has been my insurance provider for my home, auto, boat and business policies. They are always responsive and freindly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cassie Sanetra’s Team! We deeply appreciate your kind words here in Richfield . "
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Lydia Bush

January 23, 2026

5  out of  5
rating by Lydia Bush
"Great, easy experience. She made it easy for me to switch over during a very busy work week. Can’t recommend enough!"
We responded:
"Thanks! We are pleased to hear we made the switch to State Farm easy for you. "
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Alexandra Bender

January 18, 2026

5  out of  5
rating by Alexandra Bender
"Cassie’s office, and Brittany were amazing to work with! Very easy process & explained everything! 10/10 would recommend !"
We responded:
"Thank you! We appreciate your business."
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Kevin Walker

January 9, 2026

5  out of  5
rating by Kevin Walker
"We've worked with Cassie and her team for many years now! They are always responsive, helpful, and available when needed. We'll continue to work with them in the future as our insurance needs evolve!"
We responded:
"Thank you for the positive feedback! We appreciate your business & the trust you have placed in us. "
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Michael Robles

January 9, 2026

5  out of  5
rating by Michael Robles
"I've been over 15 year a satisfied customer with State Farm at Richfield, Casey (mgr.and staff are like family to their customers very friendly and helpful.
I recommend 100% to new customers."
We responded:
"Thank you! We appreciate you and your confidence in our Agency. "
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Angela Ricaurte

January 2, 2026

1  out of  5
rating by Angela Ricaurte
"Terrible agent. Always busy and making excuses."
We responded:
"Thank you! So glad we have been helpful in all your insurance needs & questions. "
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Sam Rivall

December 30, 2025

5  out of  5
rating by Sam Rivall
"They are working super hard to help me with my accident to my beloved car. Thank you Ingi, you're awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Nekola

December 28, 2025

5  out of  5
rating by Sandra Nekola
"I felt very welcomed and my agent was very knowledgeable and knew exactly what would work best for me. I am extremely appreciative."
We responded:
"We are so happy you chose State Farm and the Cassie Sanetra Insurance Agency! Appreciate you as a valued customer for your Property & Vehicle Insurance."
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Wayne & Denise Keeran

December 28, 2025

5  out of  5
rating by Wayne & Denise Keeran
"Very helpful, great communication!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Forsyth

December 13, 2025

5  out of  5
rating by Josh Forsyth
"I couldn't have had a better experience in choosing State Farm & the Cassie Sanetra Agency. Not only am I saving a lot of money, Cassie's team has been absoluely wonderful to work with! Maria was fantastic in guiding me through the process and my options. Ingi and Cassie were fantastic to work with as well. Top notch customer service! I highly recommend working with Cassie Sanetra Agency for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We are thrilled to help you with your insurance needs as well as save you some money :)"
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Amy Lamb

December 1, 2025

5  out of  5
rating by Amy Lamb
"I’ve had the same insurance company for almost 20 years, and honestly, insurance is something I never think about until I need it. “Shopping around” wasn’t even on my radar — who has time for that?

But a conversation with Jessica at State Farm changed everything. She showed me that switching insurance companies is not complicated, and that I’d been paying way too much for way too long… for not-so-great coverage.
She helped me understand that comparing options is actually one of the best ways to make sure you’re getting the right price and the right protection.

I truly wish I would’ve done this sooner.
If you’re reading this and sitting on the fence about shopping around, do it. Start with Jessica at State Farm. You’ll be glad you did."
We responded:
"Thank you so much for the review and welcome to the State Farm family! We are thrilled that we could assist with your insurance."
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Craig Berget

November 20, 2025

5  out of  5
rating by Craig Berget
"I recently switched to State Farm for my insurance needs. Jessica at the Cassie Sanetra agency was very helpful with great communication to get me the coverage I need at a great price! Highly recommend the Cassie Sanetra State Farm agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us."
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Katie Kjonaas

October 29, 2025

5  out of  5
rating by Katie Kjonaas
"Maria was amazing! She got my car insurance down by $250! I was paying almost $600 every 6 months with Progressive, Now my 6 month payment is.$333! . I'm very happy with Maria! She found the absolute cheapest automobile insurance, that even.covered rental insurance! Maria is a delight to work with. She has compassion for people with limited income, she listened to my needs, she has very strong communication skills! Everything was explained to me, in a way that i could understand. I could not be happier with my new affordable policy! And mostly my new agrent! I Highly recommend her. It was like talking to an old friend who genuinely cares more about people than just some random client! Thank you Maria, for showing me there are still good people out there. ❤️"
We responded:
"We’re honored by your positive feedback! We are thrilled to have saved you money on your car insurance :)"
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Nandini Kumari

October 23, 2025

5  out of  5
rating by Nandini Kumari
"I have been buying insurance from this company from so long. They are the best ! All the employees are very helpful. Jennifer helped me a lot throughout the process. She is the best."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
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Megan V

October 23, 2025

5  out of  5
rating by Megan V
"The team has been amazing!! Helped us save a ton and made us feel like family."
We responded:
"Thank you - Welcome to the State Farm family :)"
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Billy Jobst

October 22, 2025

5  out of  5
rating by Billy Jobst
"Down-to-earth people who understand everyday life and insurance. Jen got me insurance for $300 less than Progressive. Super easy to work with and one of the best teams I have ever worked with to get me exactly what I need and want. When she calls, she remembers my name, who I am, what I do for work, what I drive, and what toys are insured. If you are reading this, I highly recommend switching insurance companies to here. Since you are already looking, this is the spot."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Camille Horstmann

October 21, 2025

5  out of  5
rating by Camille Horstmann
"I love working with the Cassie Sanetra family! Everyone is so kind and personable. I’ve had plenty of call time with many of the team members and am continually pleased and grateful for the support and service I receive. Whether it’s a refund for locking my keys in the car or help with switching a title or policy, this team has it together!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stefanie Mannel

October 16, 2025

5  out of  5
rating by Stefanie Mannel
"Moving from California to Minnesota was not a straightforward transfer of my Statefarm policies.
Jessica researched relentlessly to find as close to my preexisting policies.
She stayed in touch with me and didn't leave me hanging which can be very frustrating.
Her attention to detail, professionalism and knowledge is an asset to Cassie and her team.
Moving forward my interactions with Ingi have been very favorable. Her easygoing personality and knowledge is much appreciated and a great feeling starting in Minnesota."
We responded:
"Welcome to Minnesota and Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor :)"
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Julie Evans

September 25, 2025

5  out of  5
rating by Julie Evans
"I am so IMPRESSED with Cassie Sanetra and her team. I was in a car accident and Olivia answered my call. She was understanding, kind, and extremely helpful. She listened me, answered all my questions, and made a lousy situation almost enjoyable!! I didn't just Feel like Olivia cared, I KNEW she did. Thank you Olivia and thank you Cassie-a great team is a true testament to a great business woman!"
We responded:
"We’re SO thankful for your feedback! It’s our pleasure to assist you during this not so fun time with a car accident. If there is anything else we can do to help, please let us know!"
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F Fg

September 10, 2025

5  out of  5
rating by F Fg
"Exelente atención por parte de la agente Maria Thomas, recomiendo contactar con ella para cualquier contratación o gestión de seguros State Farm. Gracias!!"
We responded:
"Thank you! Gracias!!"
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Kayla Trites

September 3, 2025

5  out of  5
rating by Kayla Trites
"Working with Cassie and her team has been a breeze. They have all been so accommodating and helped us smoothly transition to Minnesota. 10/10 would recommend working with this fantastic team! :)"
We responded:
"We’re honored by your positive feedback! Welcome to Minnesota :)"