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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amilcar

March 3, 2026

5  out of  5
rating by Amilcar
"I just started working with Cassie and the whole team so far has been great to work with."
We responded:
"Thank you so much for the 5-star rating, Amilcar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ursula Adjuga

February 28, 2026

5  out of  5
rating by Ursula Adjuga
"I have been with Cassie Sanetra's and her team for many years and they are truly the best! When I have to put in a claim they answer all my questions and even following up with me to make sure everything was handled properly! They are professional, responsive, and very welcoming when coming to their office even my dog! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Ursula! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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stephanie simmons

February 27, 2026

5  out of  5
rating by stephanie simmons
"Olivia is great!! Always so friendly and up beat. Enjoy talking to her anytime I have questions!"
We responded:
"stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cassie Sanetra’s Team!"
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Molly Henry

February 27, 2026

5  out of  5
rating by Molly Henry
"Friendly team and super quick responses always!"
We responded:
"Thanks so much for the amazing review, Molly! We really appreciate your support here in Richfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jeff Thomas

February 17, 2026

5  out of  5
rating by Jeff Thomas
"I had been with the same insurance company for many years but this time around with my annual renewal date quickly approaching I decided to seek some outside quotes. Cassie and her assistant Olivia were very helpful and responsive and got me the information I needed to make a thoughtful and educated decision. They certainly exhibited the kind of customer service that I always hope for but which I have found to be less and less common these days."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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kevin kateley

February 11, 2026

5  out of  5
rating by kevin kateley
"Olivia was great help to me when i decided to switch insurance companies. She suggested a number of things to help keep my rates down and was helpful getting my insurance needs met. I Highly recommend calling Olivia an see for yourself."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Candy Klepsa

January 29, 2026

5  out of  5
rating by Candy Klepsa
"I was looking for a more reasonably priced insurance for my car and rent. Being I had a great experience with a recent claim from when someone who had State Farm had hit my car, I decided State Farm was a good option to check into. Turned out they were a better price option for me. I just got everything set up. So far I give them a 5 star."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Candy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassie Sanetra’s Team—we are always here to help! "
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Bill Klawitter

January 28, 2026

5  out of  5
rating by Bill Klawitter
"Prompt, professional courteous service. Saved me substantial money. Thanks."
We responded:
"Thank you for the fantastic review, Bill! We are always here to help with your insurance needs here in Richfield . "
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Holly Jo Anderson

January 27, 2026

5  out of  5
rating by Holly Jo Anderson
"I have work with Cassie Sanetra's team for several years. In total, State Farm has been my insurance provider for my home, auto, boat and business policies. They are always responsive and freindly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cassie Sanetra’s Team! We deeply appreciate your kind words here in Richfield . "
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Lydia Bush

January 23, 2026

5  out of  5
rating by Lydia Bush
"Great, easy experience. She made it easy for me to switch over during a very busy work week. Can’t recommend enough!"
We responded:
"Thanks! We are pleased to hear we made the switch to State Farm easy for you. "
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Alexandra Bender

January 18, 2026

5  out of  5
rating by Alexandra Bender
"Cassie’s office, and Brittany were amazing to work with! Very easy process & explained everything! 10/10 would recommend !"
We responded:
"Thank you! We appreciate your business."
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Kevin Walker

January 9, 2026

5  out of  5
rating by Kevin Walker
"We've worked with Cassie and her team for many years now! They are always responsive, helpful, and available when needed. We'll continue to work with them in the future as our insurance needs evolve!"
We responded:
"Thank you for the positive feedback! We appreciate your business & the trust you have placed in us. "
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Michael Robles

January 9, 2026

5  out of  5
rating by Michael Robles
"I've been over 15 year a satisfied customer with State Farm at Richfield, Casey (mgr.and staff are like family to their customers very friendly and helpful. I recommend 100% to new customers."
We responded:
"Thank you! We appreciate you and your confidence in our Agency. "
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Angela Ricaurte

January 2, 2026

1  out of  5
rating by Angela Ricaurte
"Terrible agent. Always busy and making excuses."
We responded:
"Thank you! So glad we have been helpful in all your insurance needs & questions. "
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Sam Rivall

December 30, 2025

5  out of  5
rating by Sam Rivall
"They are working super hard to help me with my accident to my beloved car. Thank you Ingi, you're awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Nekola

December 28, 2025

5  out of  5
rating by Sandra Nekola
"I felt very welcomed and my agent was very knowledgeable and knew exactly what would work best for me. I am extremely appreciative."
We responded:
"We are so happy you chose State Farm and the Cassie Sanetra Insurance Agency! Appreciate you as a valued customer for your Property & Vehicle Insurance."
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Wayne & Denise Keeran

December 28, 2025

5  out of  5
rating by Wayne & Denise Keeran
"Very helpful, great communication!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Forsyth

December 13, 2025

5  out of  5
rating by Josh Forsyth
"I couldn't have had a better experience in choosing State Farm & the Cassie Sanetra Agency. Not only am I saving a lot of money, Cassie's team has been absoluely wonderful to work with! Maria was fantastic in guiding me through the process and my options. Ingi and Cassie were fantastic to work with as well. Top notch customer service! I highly recommend working with Cassie Sanetra Agency for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We are thrilled to help you with your insurance needs as well as save you some money :)"
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Amy Lamb

December 1, 2025

5  out of  5
rating by Amy Lamb
"I’ve had the same insurance company for almost 20 years, and honestly, insurance is something I never think about until I need it. “Shopping around” wasn’t even on my radar — who has time for that? But a conversation with Jessica at State Farm changed everything. She showed me that switching insurance companies is not complicated, and that I’d been paying way too much for way too long… for not-so-great coverage. She helped me understand that comparing options is actually one of the best ways to make sure you’re getting the right price and the right protection. I truly wish I would’ve done this sooner. If you’re reading this and sitting on the fence about shopping around, do it. Start with Jessica at State Farm. You’ll be glad you did."
We responded:
"Thank you so much for the review and welcome to the State Farm family! We are thrilled that we could assist with your insurance."
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Craig Berget

November 20, 2025

5  out of  5
rating by Craig Berget
"I recently switched to State Farm for my insurance needs. Jessica at the Cassie Sanetra agency was very helpful with great communication to get me the coverage I need at a great price! Highly recommend the Cassie Sanetra State Farm agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us."
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Katie Kjonaas

October 29, 2025

5  out of  5
rating by Katie Kjonaas
"Maria was amazing! She got my car insurance down by $250! I was paying almost $600 every 6 months with Progressive, Now my 6 month payment is.$333! . I'm very happy with Maria! She found the absolute cheapest automobile insurance, that even.covered rental insurance! Maria is a delight to work with. She has compassion for people with limited income, she listened to my needs, she has very strong communication skills! Everything was explained to me, in a way that i could understand. I could not be happier with my new affordable policy! And mostly my new agrent! I Highly recommend her. It was like talking to an old friend who genuinely cares more about people than just some random client! Thank you Maria, for showing me there are still good people out there. ❤️"
We responded:
"We’re honored by your positive feedback! We are thrilled to have saved you money on your car insurance :)"
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Stephen Reichl

October 24, 2025

5  out of  5
rating by Stephen Reichl
"Best experience and service out there. Couldn’t be more pleased. We bought a new home in Mpls and decided to shop around for insurance to ten different companies. Brittany was courteous, fun, professional and efficient throughout the whole (least cumbersome) process. Thanks to the great service and very good rates, they have our home/autos/boats insurance business now. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and congratulations on your new home!"
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Senka Hadzic

October 23, 2025

5  out of  5
rating by Senka Hadzic
"Jessica at Cassie's agency has been so helpful and understanding of my insurance needs. She is a great listener and helped me find insurance options that work for my needs and budget. I am so grateful to have come across Cassie's agency and her team. They really are customer oriented and welcoming. I would highly recommend to anyone looking for a new agent."
We responded:
"Thank you for the review! We are so honored to be your State Farm Agent."
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Nandini Kumari

October 23, 2025

5  out of  5
rating by Nandini Kumari
"I have been buying insurance from this company from so long. They are the best ! All the employees are very helpful. Jennifer helped me a lot throughout the process. She is the best."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
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Megan V

October 23, 2025

5  out of  5
rating by Megan V
"The team has been amazing!! Helped us save a ton and made us feel like family."
We responded:
"Thank you - Welcome to the State Farm family :)"