State Farm® Insurance Agent Cassie Sanetra

"These guys are awesome! Brittany called to check in and asked if I wanted a policy estimate if I were to change to them. There was no pressure to do so but I’m so glad I did. They respond to their emails and phone calls right away. I highly recommend them!"

"Quite suspicious to see nothing but pure five star reviews, specially for an insurance agency at that. More than likely most of these reviews are generated by bots or the reviewers were paid off to leave five stars. No agent is ever this stellar as Cassie’s local State Farm agency has been nothing short of a nightmare to put up with. Now it’s understandable they have protocols to follow when processing new policies for their customers, but after nearly a month of my policy still remaining in the “pending” status with no explanation aside from the round around answer of “give it 3 -5 business days :)” yeah, something’s fishy. Had the luck of a crappy situation forcing me to cancel my policy (if you can even call it that since it was still pending), while requesting a refund. No issues whilst on the phone, though there hasn’t been any indication of my policy being successfully cancelled or at least being notified in some manner that it’s been initiated. Just given the run around yet again when inquiring about some form of proof for a paper trail to cover my ass, incase they pulled this exact bullcrap. So State Farm can initiate electronic payments when taking funds from customers, but make you jump through hoops clawing tooth and nail trying to get it back in the same method. You might as well send a carrier pigeon to fly me a check since State Farm is still living in the stone ages when generating a refund. Look, if you want to take a chance with this agency, hell this company entirely, it’s your skin, not mine. But if there’s any indicator that they’re not there to truly assist their customers/members, here’s your sign to look elsewhere. I hope this is only my experience putting up with them with the hopes no one else ever has to deal with their shenanigans. And yet I was positive that if my personal situation cleared up on my end, I’d be sprinting BACK to State Farm ready to have Cassie’s team assist me with my insurance inquiries. What can I say? Business aren’t your friend no matter what service they provide. Bet’cha ten dollars my review will be removed before it can even make it to be posted. I’ll be sprinting AWAY from them after this experience. If only leaving no stars were an option."

"Jen Maestro at Statefarm provided excellent service and help with my needs for my entire home, auto, and business insurance. Be sure to chat with her when you are looking for Insurance or have insurance needs."

"Great people and even greater sevice!!@!!"

"Switching agents has always been a pain but Brittany made this transition super easy. I saved money and received additional coverage! Seriously! Thank you!"

"Great experience! Service was prompt, everything was explained to me thoroughly. I was able to save and include additional coverage!"

"Cassie's entire team and especially Jennifer Mastro are knowledgable and efficient and made our transition to State Farm insurance seamless. Thank you, for all your help."

"Some of the most professional people I’ve worked with. Always polite, friendly, and knowledgeable. Very easy to work with throughout various and changing situations, never any complaint. I definitely plan on sticking around and would recommend anyone else to work with them too!"

"Cassie worked hard to get the best policy at the lowest cost to us. She went over things that I didn’t even know I had to ask, and prepared us for the switch from one company to State Farm. It was all around a good experience. I don’t ever anticipate needing to file a claim but having her on our team is going to be a breeze if a situation ever comes up. She answered the phone and emails very promptly. Absolutely recommend."

"Great team! Cassie comes from a family of insurers and is an expert in her field. She also is fluent in Spanish which speaks to her dedication of providing a relationship driven approach and above average customer service. Highly recommend."

"Brittany Was great to work with, pricing was definitely fair."

"When deciding to switch insurance companies, it was the personal calls from Brittany that helped me with the change. Working with the Cassie Sanetra State Farm office, I recall telling Brittany that she was well suited for this job since she seemed to take so much pleasure in explaining the policies in detail to ensure I had the correct coverage to match or exceed what I previously had, and also following up on every point item. I ended up saving quite a bit with State Farm on my home and autos. Thanks Brittany!"

"Brittany was very helpful when I bought my first house. She explained everything about homeowners insurance and found me a policy that fits my needs and budget."

"I worked with Brittany on getting homeowner's insurance prior to my closing date, and she made it super easy and straightforward. She set up a call with me to explain every single part of the policy and talk me through coverage amounts, etc. This was super helpful and educational and was definitely part of the reason I ended up going with them!"

"I changed over to car insurance with State farm within the last 3 years, and it was a very thorough and competitive option. Then I spoke with Olivia and Megan about updating my policies to match what's going on with my professional and personal needs at this time, and she knocked it out of the park. Rafael is also always available too. I can't say enough about how great these people are in Richfield at Cassie's office. Thank you!!"

"Customer service is always top notch!"

"Cassie was so helpful finding us the right policy, even coming to our house to go over all of our options, we really appreciated her helpfulness and knowledge."

"It had been a pleasure working with Jen at State Farm. She’s easy to work with and knowledgeable. I’m happy to be a customer!"

"I loved working with jen for my family life insurance and car insurance. Very understandable and patient. Work at your own paste find the best deals for her clients."

"Hey All, Happy Day! Amazing customer service! Cut my Liberty Mutual bill in half! Friendly, knowledgeable, and they answer the phone! The best! Thanx so much. Peace, Ron"

"Brittany was wonderful to work with. Great agency and highly recommended!"

"Cassie Sanetra - State Farm Insurance Agent has an amazing team, and Brittany was an absolute dream to work with! She was incredibly knowledgeable and responsive throughout the entire process. Brittany made herself available to answer all of our questions, providing honest and thoughtful recommendations. What I thought would be a daunting task—switching insurances—was made effortless thanks to her expertise. Not only did she make it a breeze, but she also saved us money by bundling our policies while getting us more coverage than we had before. Overall, a fantastic experience with a dedicated and friendly local team. Highly recommend!"

"Our agent Brittany has been absolutely amazing to work with. Not only has she walked through every part of our coverage, but has helped us save a ton of money throughout the process. Communication has been wonderful, and I have recommended her to many people, and will continue to do so. Worth a shot to see if she can help you out as well."

"Megan is knowledgeable, personable and skillful. A joy to work with. Highly recommended!"

"Brittany knocked it out of the park. I couldn't be more pleased with the communication and quick turnaround she was able to provide."