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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Muscab Hassan

Muscab Hassan

July 30, 2026

5  out of  5
rating by Muscab Hassan
"Brittany was wonderful in all aspects. Navigating options, response time, and got us the most wondeful family quote I have seen in years! Our family says thank you."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Nathan Humenik

July 29, 2026

5  out of  5
rating by Nathan Humenik
"The team is very helpful and always quick to respond. No issues. I've had state farm on and off for over 10 years. In that time I've only had a windshield replacement and a rental vehicle claim, so I can't really speak to how well they handle serious claims."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Homero Heredia

July 25, 2026

5  out of  5
rating by Homero Heredia
"Great services and fantastic prices"
We responded:
"Thank you so much for your kind review, Homero!  If you need insurance assistance, we are just an email or call away! - Cassie Sanetra, your State Farm Agent   "
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Jamie Bartlett

July 21, 2026

5  out of  5
rating by Jamie Bartlett
"Cassie and Brittany were so amazing as I was trying to navigate changing and updating my insurance policy. They got back to me right away, they were so helpful and actually ended up saving us a lot of money. Appreciate you both thanks for all you do!!"
We responded:
"Jamie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Chris McDougall

July 21, 2026

5  out of  5
rating by Chris McDougall
"My agent, Brittany, saved me over $3000 per year on insurance! I highly recommend the Cassie Sanetra agency for all of your insurance needs."
We responded:
"Wow, thank you for the 5-star review, Chris! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Brad Morris

July 16, 2026

1  out of  5
rating by Brad Morris
"Canceled
No notice
No refund
No explination"
We responded:
"Hi Brad, I am sorry to hear about your experience. Your policies are not with my Agency, so please share your feedback with your current Agent and hopefully they can remedy the situation. Thanks!"
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Max Adamitis

June 30, 2026

5  out of  5
rating by Max Adamitis
"Cassie and her team are fantastic! We have worked with them on several policies over the last 5 or so years, and the service is always top notch. Highly recommended."
We responded:
"Thank you for your kind review of State Farm Agent Cassie Sanetra’s Team. We appreciate it!"
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Liza Nicklin

June 28, 2026

5  out of  5
rating by Liza Nicklin
"Excellent prices and coverage for my family!"
We responded:
"Liza, thank you for your wonderful review of State Farm Agent Cassie Sanetra’s Team!"
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Micaela Ferman

June 4, 2026

5  out of  5
rating by Micaela Ferman
"Had wonderful customer service from Olivia! Always friendly, respectful and attentive! I felt valued as a client and as a human. :)"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Maria Shatonova

May 20, 2026

5  out of  5
rating by Maria Shatonova
"I have known Cassie for a while and should have switched insurance companies a long time ago. I was underinsured on my condo for a while. Cassie and Jessica helped me work through the insurance process smoothly and efficiently."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cassie Sanetra’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Richfield ."
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Bradley Fish

May 12, 2026

5  out of  5
rating by Bradley Fish
"Jessica was so easy to work with and had a great response time. She answered all my questions, and made sure I understood everything I was paying for."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cassie Sanetra’s Team! We deeply appreciate your kind words here in Richfield . "
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Gianna Bermeo

April 23, 2026

5  out of  5
rating by Gianna Bermeo
"Great experience. Olivia was super helpful and a delight to talk with!"
We responded:
"Thank you for your kind review of State Farm Agent Cassie Sanetra’s Team. We appreciate it!"
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Andy Lucken

April 10, 2026

5  out of  5
rating by Andy Lucken
"Cassie and her team are the best in the twin cities!!! If you are looking for an agent who truly cares about her clients and the community as a whole look no further."
We responded:
"Thanks so much for the amazing review, Andy! We really appreciate your support here in Richfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Benjamin Muedeking

April 9, 2026

5  out of  5
rating by Benjamin Muedeking
"This State Farm agency is the best! They are super knowledgeable and Maria helped me get all my insurance set up - saved my a lot of money from my last policies. I can't recommend them enough - give them a call!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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danielle sanders

March 23, 2026

5  out of  5
rating by danielle sanders
"The process with britney was unbelievably easy made my life so much easier. I usually sit on the phone with insurance agents for three hours for them to get information figured out. She was so on top of it and knew what seemed to be everything that I asked about and a bonus was she saved me money."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Cassie Sanetra’s Team. "
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Aidan Sheehy

March 13, 2026

5  out of  5
rating by Aidan Sheehy
"Was buying car and home insurance for the first time, and Cassie was incredibly helpful. Got a very competitive rate as well, great experience."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richfield to know that you had such a wonderful experience with us here on State Farm Agent Cassie Sanetra’s Team."
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Tyler M

March 11, 2026

5  out of  5
rating by Tyler M
"Brittany was great to work with, definitely was best car insurance experience i have had and I definitely got quotes at alot of different company's before i got a call from Brittany and none compared. She was always there when I called or texted her and had a timely response and a clear answer to my questions, no matter the time of day."
We responded:
"Tyler, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cassie Sanetra’s Team here in our Richfield office. "
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Brian Craig

March 10, 2026

5  out of  5
rating by Brian Craig
"Brittany from Cassie’s office was amazing to work with. She contacted me initially from my online request, listened to what I wanted and got back to me in a timely matter with options. She was extremely responsive anytime I reached out and made it very simple to sign up once I decided on the options we needed. I would highly recommend this office for your home and auto needs!"
We responded:
"Thank you for the 5-star review, Brian! Here on State Farm Agent Cassie Sanetra’s Team, we are proud to serve our community and appreciate your recognition. "
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Amilcar

March 3, 2026

5  out of  5
rating by Amilcar
"I just started working with Cassie and the whole team so far has been great to work with."
We responded:
"Thank you so much for the 5-star rating, Amilcar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ursula Adjuga

February 28, 2026

5  out of  5
rating by Ursula Adjuga
"I have been with Cassie Sanetra's and her team for many years and they are truly the best! When I have to put in a claim they answer all my questions and even following up with me to make sure everything was handled properly! They are professional, responsive, and very welcoming when coming to their office even my dog! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Ursula! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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stephanie simmons

February 27, 2026

5  out of  5
rating by stephanie simmons
"Olivia is great!! Always so friendly and up beat. Enjoy talking to her anytime I have questions!"
We responded:
"stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cassie Sanetra’s Team!"
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Molly Henry

February 27, 2026

5  out of  5
rating by Molly Henry
"Friendly team and super quick responses always!"
We responded:
"Thanks so much for the amazing review, Molly! We really appreciate your support here in Richfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jeff Thomas

February 17, 2026

5  out of  5
rating by Jeff Thomas
"I had been with the same insurance company for many years but this time around with my annual renewal date quickly approaching I decided to seek some outside quotes. Cassie and her assistant Olivia were very helpful and responsive and got me the information I needed to make a thoughtful and educated decision. They certainly exhibited the kind of customer service that I always hope for but which I have found to be less and less common these days."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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kevin kateley

February 11, 2026

5  out of  5
rating by kevin kateley
"Olivia was great help to me when i decided to switch insurance companies. She suggested a number of things to help keep my rates down and was helpful getting my insurance needs met. I Highly recommend calling Olivia an see for yourself."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Candy Klepsa

January 29, 2026

5  out of  5
rating by Candy Klepsa
"I was looking for a more reasonably priced insurance for my car and rent. Being I had a great experience with a recent claim from when someone who had State Farm had hit my car, I decided State Farm was a good option to check into. Turned out they were a better price option for me. I just got everything set up. So far I give them a 5 star."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Candy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassie Sanetra’s Team—we are always here to help! "